Terms and Conditions

Detailed description of goods and/or services
PCW BOOKINGS CC is a business in the hospitality industry that markets hospitality products.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of a confirmation letter via email.

Return and Refunds policy
The provision of goods and services by PCW BOOKINGS CC is subject to availability. In cases of unavailability, PCW BOOKINGS CC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee.

Cancellations 30 days or less before the date of arrival will attract a 100% cancelation fee, cancellations 30 days or more before the date of arrival will attract a 15% admin cancellation fee.

Customer privacy policy
PCW BOOKINGS CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the PCW BOOKINGS CC bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for PCW BOOKINGS CC via VCS who are the approved payment gateway for Standard Bank of South Africa. VCS uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.vcs.co.za/policies/privacy_policy.asp to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by PCW BOOKINGS CC separately from card details which are entered by the client on VCS secure site.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
PCW BOOKINGS CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and PCW BOOKINGS CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as Cluster Box 5017, Augusta Country Estate, Hillcrest, KZN, South Africa.

Variation
PCW BOOKINGS CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by PCW BOOKINGS based in South Africa trading as Casa Barry Beach Lodge/PCW BOOKINGS and with registration number 2004/101776/23 and M J WARRACK as the sole member.

PCW BOOKINGS CC +27 31 7670111

Support: info@casabarry.com
Support: +27 31 7670111

 
 
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